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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,456 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      2.0
      Sep 15, 2025

      (Not so) Good for starters

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accessible, Easy to get in for fresh graduates.

      Cons

      not that much of a positive environment

      avatar
      TTEC Response
      9mo
      Thank you for taking the time to share your experience. We’re glad to know you found our opportunities accessible, especially for fresh graduates. We also take your feedback on the work environment seriously, as it helps us understand where we can continue to improve. We appreciate the contributions you made during your time with us and wish you all the best in your future career.
      5.0
      Sep 15, 2025

      A company filled with opportunity

      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At TTEC you can make of it what you want. There's a place for the hustler, for the steady-eddie, for the creative and innovative, and more. I've been so impressed recently by how many stories of tenured leaders all started as an agent which then shortly got into different opportunities both within the Operations side or the administrative side of the business. I've had exposure to collaborate with many in similar roles worldwide and can say this has remained true and consistent across the board. If I had to describe TTEC it is a company that leads with transparency, empathy and most importantly, it is a gateway company where you can grow into whatever you aspire to become so long as you work hard.

      Cons

      No company is perfect, sure we wish we were the top paying, with the most incredible benefits. We are average but the people, autonomy, and opportunity more than makes up for it.

      avatar
      TTEC Response
      9mo
      Thank you for sharing such a thoughtful review and for highlighting the opportunities, growth, and collaboration you’ve experienced during your time with us. We’re glad to know our culture of transparency and empathy resonates with you, and we truly appreciate your advice to continue making people-first decisions and investing in talent as we grow.
      5.0
      Sep 15, 2025

      Culture of Positivity, Mixed with Challenge

      Executive director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, intelligent coworkers, culture driven, global

      Cons

      It can be a bit too challenging... Be prepared to give it your all.

      avatar
      TTEC Response
      9mo
      Thank you for sharing your perspective and for your incredible commitment over the past 10 years. We’re glad to hear you value the culture, global reach, and talented colleagues, and we also appreciate your note on the challenges. Your feedback helps us ensure we continue to balance a culture of positivity with the right support for our people to thrive.
      Viewing 382 - 384 of 11,456 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.