TTEC reviews

Way too big of a corporation. Took a minimum of 14 days to get Office installed on a new employee's laptop. That was only after getting all the appropriate signatures. Several projects were supposed to be a "start-up" within the company. The corporate philosophies and old-school management mentality hindered any sort of success. Very much a good old-boys structure there. Requested pertinent training several times. Was denied each time. Meanwhile, directors would go to every conference that was remotely IT related. Directors and above are more interested in gaining the largest office rather than the actual attrition that is very prevalent on many teams. Very antiquated review mentality. 1-5 scale. As is with most companies, no one can get a 5. TeleTech requires each manager to score at least one associate with a 1 and another with a 2. Since the merit increase and bonuses are tied to the reviews, they guarantee not everyone will get a raise or bonus. Several associates were relocated so the SVPs could have an office to put their bikes. The secure bike rack in the secured underground parking was not adequate enough for their precious bikes.

The work environment is very unprofessional. The management plays favorites and there is no room to move up unless you know someone. It is a very caddy work environment and rumors are very prominent.