TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Sep 11, 2025

Beware!!!!!

Recommend
CEO approval
Business Outlook

Pros

Work from home and paid holidays

Cons

They micro-manage you every day the benefits are not good.

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TTEC Response
8mo
Thank you for sharing your feedback. We’re glad you value the work-from-home flexibility and paid holidays. We also take note of your concerns around management style and employee training — your input helps us identify opportunities to improve the experience for everyone.
3.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good management Low call volume Good leaders

Cons

KPI's are changing rapidly per month

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TTEC Response
9mo
Thank you for sharing your experience and for highlighting the positive aspects of management, leadership, and workload. We also take note of your feedback on KPIs and the importance of listening closely to employees’ voices. Your insights help us focus on areas where we can continue to improve, and we appreciate the time you spent with us.
Viewing 391 - 393 of 11,456 Reviews

Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.