TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Nov 12, 2019

Dead End Company

Recommend
CEO approval
Business Outlook

Pros

I would say the only one pro is WAH.

Cons

I worked 3 years, I hardly get any annual raises and bonus which is way less than the inflation. So one should think the initial salary is the one you are going to live with for next few years. So I would encourage to negotiate very hard and get as much as possible if you would have to work at this company. This is dead end job. Management is pretty bad - people leave the managers not the company is correct. They are so manipulative and work based on the hidden agenda. I would have to categorize him as a micro-manager have ever seen. He runs the business as his house, corners people who he doesn't like. Human Resource department is useless, by the way they handle the situations they seem to be uneducated. My recommendation is stay at this company until you find something else.

2.0
Oct 24, 2019

Don't

Recommend
CEO approval
Business Outlook

Pros

Really nothing to stay there. Only pro is somewhat good pay.

Cons

Poor support, the training is the worst.

2.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Left alone mostly, steady work.

Cons

Can't reach management. Rules changed daily, so have a day off and come back tell a customer something and you get written up, and no email or anything letting you know anything changes, systems are dependent on IE, and their IT seema like the outsource it to middle school kids. Great metrics and never even a penny raise in almost a year

Viewing 493 - 495 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.