TTEC reviews

3.3

55% would recommend to a friend

(11,467 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
2.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

New skills to advance to use for your future.

Cons

Contract so that means it is temporary

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TTEC Response
1y
Thank you for your feedback. We're glad to hear you're gaining valuable skills for your future. We understand that contract roles can feel uncertain, and we appreciate your commitment and contributions during your time with us.
4.0
May 30, 2025

Low pay

Recommend
CEO approval
Business Outlook

Pros

good working environment and friendly management

Cons

pay is not competitive compared to other centers

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TTEC Response
1y
Thank you for your feedback and the years you spent with the team. We’re glad to hear you had a positive experience with the work environment and leadership, and we recognize how important competitive pay is in today’s market.
3.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

They have decent hours and benefits

Cons

The pay isn’t that great and ultra strict on clocking in and out for breaks on time

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TTEC Response
1y
Thanks for sharing your experience. It’s great to hear you found value in the hours and benefits. We recognize how important fair pay and flexibility around schedules can be, and we continue to explore improvements in these areas.
Viewing 589 - 591 of 11,467 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.