TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Mar 4, 2026

Run FAR

Recommend
CEO approval
Business Outlook

Pros

Not a thing is pros with this job!

Cons

Everyone from the upper management, supervisors and coworkers just PURE GHETTO! Let anyone wear anything pjs, bedroom slippers, bonnets and a lot of the clear people do drugs on site!

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TTEC Response
3mo
Thank you for sharing your experience and for your time with TTEC. We take all feedback seriously, as it helps us reflect on ways to maintain a safe and professional work environment. We wish you the best in your future endeavors.
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

they pay for you license and you training, it is very beginner friendly , and the trainers were very patient and understanding

Cons

seasonal employment is difficult, and they pay could be a wee bit better

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you found the training supportive and beginner-friendly, and that the trainers made a positive impression with their patience and guidance. We also appreciate you highlighting your experience with seasonal employment and compensation — feedback like this helps us continue improving the employee experience. Wishing you continued success in your career.
1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, if the class actually starts lol

Cons

Wastes time. Class never started after hiring me. Had me wait til next month and then did same thing again. I put in my 2 weeks at the current job I had, then was screwed after the recruiter called and said the class wasn't happening again.

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TTEC Response
3mo
Thank you for sharing your feedback. We understand how frustrating it can be when a scheduled class or start date changes, especially when it impacts other employment decisions. We appreciate you bringing this to our attention, as feedback like yours helps us continue improving communication and the hiring experience for candidates and new hires. We wish you all the best in your future endeavors.
Viewing 100 - 102 of 11,447 Reviews

Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.