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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,456 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      5.0
      Apr 7, 2013

      It has been very rewarding and had allowed me to develop additional skills and an opportunity to enhance my leadership

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career opportunities are readily available due to the dynamism of the industry, It offers good pay and good benefits and it offers a lot of personal growth and also opens a wide variety of possible career developments. A good base for developing your networks for future needs

      Cons

      The graveyard shift is inevitable and really very stressful. And the industry presently has become un wittingly a precursor of unwanted and ill advised relationships which tend to breakdown moral values and boomerangs to work performance and attrition

      4.0
      Apr 3, 2013

      work at teletech

      Teletech @ home
      Recommend
      CEO approval
      Business Outlook

      Pros

      people that you work with are helpful, will assist you, you can ask for more or less hours as needed, competitive, bonuses are available

      Cons

      you must have internet 100% of the time, if its down then your scores go down.

      2.0
      Apr 2, 2013

      Working hard, hardly rewarded

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are really great here, and my team is fantastic. Also, the opportunity to work for a global organization really strengthens your understanding of different cultures. Plus, my manager is a little more flexible than most, so it is nice to be able to work remote occassionally. Otherwise, the 11-12 hour days become too much.

      Cons

      The turnover here is crazy high, so that makes working on projects difficult. You never know if the core team will be around next week or if people will seek work externally. The comp and pay philosophies are to not pay for top talent, so why would top talent stick around? I for one know I'll be gone within 3 months. Many projects start and stop as a result of the high-turnover.

      Viewing 11128 - 11130 of 11,456 Reviews
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      Glassdoor has 13,257 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.