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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,451 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Oct 30, 2012

      Greedy Monsters Hoarding From Worker Bees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      just barely beats trying to live off of unemployment benefits!

      Cons

      Customer service pay is $10.00/hr; no raises ever; no bonuses for strong performance. healthcare benefits are ridiculously expensive, based on a $20,800 annual pay. Company expects perfect performance and attendance for a ridiculously low wage; doesn't care about employee morale at all, has subjected two departments of employees to unsafe conditions that would NEVER have passed muster with OSHA or Tempe Fire Department. When a client company signs on with Teletech, they should understand that the bulk of their money goes to executive pay - and what's left over goes to us peons. A Truly DISGUSTING company.

      3.0
      Oct 29, 2012

      It was a great experience working at Teletech

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly environment, fun, good outdoor activities

      Cons

      must increase salary, that's all

      2.0
      Oct 25, 2012

      From average to below average and now a lay off valley!

      Infrastructure engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Skill requirements are minimum and you can get through the interviews for most management positions if you know the typical suburban mannerisms game. Easy to gain experience if your pay requirements are below average. Good enough to launch yourself into better career options elsewhere. Corporate office building is state of the art and the location is excellent for commuters.

      Cons

      There is no sense of quality in almost anything done here in the corporate office, except for the lip service. Long timers at TeleTech have perfected the 'pretend to be loyal and dedicated' game. While actually they are the main road blocks to innovation and risk taking. Most jobs at TeleTech do not require any advanced skill set. There is no standard agreed upon criteria for anything career related, like promotions, pay raise or even lay offs. This year has seen the lowest of employee moral with massive lay off followed by high attrition.

      Viewing 11206 - 11208 of 11,451 Reviews
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      Glassdoor has 13,252 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.