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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,454 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Apr 25, 2016

      Teletech doesn't care about its employees.

      Turbo tax agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home.

      Cons

      Management ignores you completely, you have a preset schedule that changes from day to day, you are promised a raise but never receive one, you work very hard and maintain Great surveys and nps scores but are still ignored. Your paychecks are constantly docked for technical difficulties on the companies end. Not to mention you are only allowed 2 10min breaks and one 30 min lunch that you clock out for, once clocked out the system logg's you off and you spend an extra 10 min logging back on, all docked from your pay. Doesn't matter how valuable you are you are disposed of and lied to About any opportunities to continue your employment.

      5.0
      Apr 21, 2016

      More than a Call Center

      Senior specialist social media & marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a former employee, I looked to coming back at TeleTech for many reasons, one of them being since it offered so many benefits. Each benefit ranges and differs by country, and by job. However all of the benefits that we received are key elements to our well being. TeleTech Is not just a call center, we are more than that. We are consulting, Marketing, Sales, HR. etc.etc.. and people rarely see that perspective. .

      Cons

      Not enough time to do all the things you want to do in side the company.

      Viewing 11251 - 11253 of 11,454 Reviews
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      Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.