TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

work form home will work with you on your schedule if need be

Cons

very ery low pay for the work that is done no room for growth by pay or position. tech issues that may notbe your fault have to deal with some rudely customers whch are actully not all real customers some of which are the upper management or tls who use fake profiles from fb users to call and act as angry customers that will call you out of your name all day. back to back to beliittle and emabarrase you constant invasion of your screen while working which will cause your system to act up and you are to blame no recognition for agetns who do try and may not be the popular ones only calls that are heard are the bad ones no good calls are ever brough up for some agents

4.0
Mar 2, 2016

Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The managers are really good and help to try and make it a fun environment. They understand the stresses related to call center work and help to try and balance this.

Cons

The campaign i was working on had a fairly steep learning curve, but this is offset by a wealth of support that is provided

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TTEC Response
10y
Thanks for the great feedback!
3.0
Feb 29, 2016

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes they give you Flexible schedules

Cons

Managers aren´t the best, they only see for themselves

Viewing 11257 - 11259 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.