TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Jul 28, 2012

fine

Recommend
CEO approval
Business Outlook

Pros

team leads are easy to work with as well as for the co-agents, the systems being used are user friendly.

Cons

need to improve the management and training process for the agents to be well equipped before entering the production floor.

4.0
Jul 18, 2012

continuous learning

Recommend
CEO approval
Business Outlook

Pros

fun people and nice environment

Cons

change is constant. change of LOB/change of Team lead. change of station every now and then

4.0
Jul 14, 2012

Great company

Recommend
CEO approval
Business Outlook

Pros

Very fluid and progressive in everything they do. If you have the skills you can go far (job location and salary)

Cons

Can be difficult to move up depending what location one is at. Need to be prepared to work with less and do more.

Viewing 11401 - 11403 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.