TTEC TeleTech Agent reviews

4.0

77% would recommend to a friend

(26 total reviews)
avatar

Kenneth D. Tuchman

99% approve of CEO

72% positive business outlook

TeleTech Agent employees have rated TTEC with 4.0 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most TeleTech Agent professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by TeleTech Agent professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

26 reviews
1.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home Partial Chat customer service

Cons

Lowest pay of any WAH job I've had Redundant, Inefficient work flows, systems and people SOME TLs and Chat coaches are lazy and rude. They don't want to properly assist agents and as a result they short change the client as well because employees do not have the proper tools, information and support they need to adequately assist members.

Viewing 13 - 15 of 26 Reviews

Glassdoor has 13,271 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.