TTEC Trainee-CSR reviews

3.3

33% would recommend to a friend

(3 total reviews)
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Kenneth D. Tuchman

100% approve of CEO

Reviews by job title

3 reviews
4.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

good management, fun activities, on time salary

Cons

no annual increase (during my stay with them)

2.0
May 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Multiple Clients in different industries, Training on going, Health Insurance after you are made permanent, Paid Training, PTO, some Holiday Pay but not time and a half. Weekends Off

Cons

Low Pay, Slow work System of the client not ttec, when customer's ask for a manager, you are expected to de-escalate and no one ever wants to take the call.

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TTEC Response
5y
Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.
4.0
Oct 18, 2020

ttec is great

Recommend
CEO approval
Business Outlook

Pros

Fun and friendly work environment, competitive company

Cons

no free lunches, long hours, short period of training

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