Taco Bell reviews

3.3

47% would recommend to a friend

(13,839 total reviews)

Sean Tresvant

59% approve of CEO

44% positive business outlook

Taco Bell has an employee rating of 3.3 out of 5 stars, based on 13,839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taco Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
4.0
Feb 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy tasks when starting out. Opportunity to talk with interesting people. Extra hours are usually always available.

Cons

Management is incentivized with higher pay for faster drive-thru times, creating a very rushed environment where the quantity of customer interactions beats the quality of interactions.

1.0
Oct 25, 2017
Recommend
CEO approval
Business Outlook

Pros

It was a pay check.

Cons

Terrible Staffing (always understaffed) - It would often be just me and a manager to close the store. I was often asked to stay and close when I was not scheduled to close. Uncaring Management - One night my district manager was expecting a visit from the corporate office. That day, my mom got sick and had to go to the ER, but wouldn't go if I didn't go with her. I called my Boss and asked if I could go with my mom and her only response was "When are you coming into work?" Shocked and utterly hurt, I went into work with a very heavy heart. My mom didn't go to the ER and corporate NEVER EVEN CAME. No breaks - sometimes I didn't eat all during full 7-8hr shift Minimum wage, with no promotions or pay-raises. Aside from two or three personal friendships I gained from working there, the management team didn't seem to care at all. I was a top tier, positive survey winning crew member who operated in multiple positions (i.e. Line chief, front cashier, drive thru) and I was only offered a pay-raise/ promotion when I put in my two-week notice. (I quite anyway) I worked every single day, most times until 4 or 5am. The terrible timing plus the lack of staffing stressed me out and threw my life completely out of wack. I worked hard for next to nothing. If I had not quite, they would have continued to use me with no benefits or incentives on my end.

4.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

People are nice, discounted food, fun environment...not too stressful, it's usually a mellow environment since people usually do drive thrus

Cons

Not good enough training, I was trained with one session on the computer explaining the risks of not being clean. Make sure I put things in the right spot and that they usually give employees one month to learn

Viewing 58 - 60 of 13,839 Reviews

Glassdoor has 14,698 Taco Bell reviews submitted anonymously by Taco Bell employees. Read employee reviews and ratings on Glassdoor to decide if Taco Bell is right for you.