Taco Bell reviews

3.3

47% would recommend to a friend

(13,858 total reviews)

Sean Tresvant

58% approve of CEO

43% positive business outlook

Taco Bell has an employee rating of 3.3 out of 5 stars, based on 13,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Taco Bell employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
1.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

The one good thing is that they were fairly flexible, schedual wise. Other than that, I'm sorry to say, there was not much else.

Cons

They Cared more about speed then anything else. I understand the concept of fast food, but they take it to the extreme. You have to get the food out in under two minutes, no matter what. Completely disregarding quality, or customer service. Then, when the customer complains, it is still your fault, even though you did exactly what was expected of you. Even the managers were rude to customers if the time was running out. It was literally impossible to not get in trouble. Either way you went, you were doing something wrong. And there was literally a big timer that went off as soon as you went over time, which didn't stop until you got back on track, which cold take quite awhile. The loud buzzing made it hard to hear, and almost every customer complained.

3.0
Aug 11, 2012

Good, but not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours are pretty flexible and, other than at rush times (lunch and dinner), it's relatively stress free. Lots of locations with different chain management so availability of positions and team leaders are pretty much always open.

Cons

Most of the management, other than the chain owners, are not looking to make a career out of the position so they tend to be pretty lack luster as far as leadership goes. Since it is a fast food restaurant, they hire lots of young adults who call out a lot which can leave you shorthanded on occasion.

Viewing 13690 - 13692 of 13,858 Reviews

Glassdoor has 14,717 Taco Bell reviews submitted anonymously by Taco Bell employees. Read employee reviews and ratings on Glassdoor to decide if Taco Bell is right for you.