Talbots reviews

3.3

45% would recommend to a friend

(179 total reviews)
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Lizanne Kindler

57% approve of CEO

45% positive business outlook

Reviews by job title

179 reviews

Reviews about "Culture"

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1.0
Jan 2, 2018

Horrible experience.

Recommend
CEO approval
Business Outlook

Pros

-Discount if you shop there. -Flexibility with scheduling. -Nice customers.

Cons

-Would cut hours during the shift if they did not make sales goals. Working two out of five hours is not what I was promised. -Very rude managers and cliquey environment for a bunch of middle-aged women. -Expect you to remember everyone's name (they think it helps increase sales). -Writes cards to customers for shopping with them (out of date practice). -They did not truly care about the people that came in and would lie to them whether if outfits looked right or not while they tried them on. Customers pointed this out to me and would ask for honest advice from me instead since I was new. I had to repeatedly apologize to people for the other workers' behavior like if they were too pushy, etc.

4.0
Oct 20, 2017

Strong Company Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

leadership really aims to live their company mantra, mission, values. Ideas are heard openly, and considered in all aspects

Cons

role is all encompassing and pay does not necessary reflect all the different hats that are worn during the role. Scheduling in call center does not allow for a work/life balance with a family at home

2.0
Oct 1, 2017

store manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee discount. New online ordering system and POS enhanced system is very user friendly and quicker so there is a better customer experience

Cons

Store managers are expected and consistently told to do more with less. Payroll is always an issue and there is never enough, so to help keep costs down, some managers work 6 days a week. I have people on staff that have one 4 hour shift a month because that is all I can afford. Full time assistants in my store have been brought down to 32 hours a week from a full 40 hour work week and we are heading in to holiday season. We have a culture of doing what is right for the customer...how about doing what is right for your customer facing associates? They just spend millions of dollars on crates, totes, bins, etc to organize our backrooms and most of it doesn't work for smaller stores. They sure know how to waste money..they should invest that money in payroll where there is going to be the biggest payoff. How about a raise? 2% over the last seven years really isn't cutting it for the amount of work we do for you. And your yearly corporate meetings? We love to hear about how drunk everyone gets when our DM talks about the meetings after she returns. Then we are told to be creative with our scheduling due to lack of payroll.

Viewing 109 - 111 of 179 Reviews

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