Lack of appreciation and reward for hard work and enthusiasm
Pros
Nice, loyal clientele. Very good work hours for a retail position. There were several very professional part-time employees.
Cons
HR concerns were ignored or brushed under the rug by store and district manager. No raises for sales associates or management. Promises made by store manager and district manager that were not fulfilled. Lack of appreciation for hard work and education. Poor communication within management. Management not concerned about associate well-being and happiness, only with the bottom line. Store manager received bonuses based on SPH, so she would cut hours to the bare bones, working her assistant and co-manager with no other sales support at the end of each month because they had the highest sales. Personally, I remained physically and emotionally exhausted for the duration of my employment. Taking a legitimate sick day was very difficult to do, and there were at least 2 times I should not have come to work but did because my salaried manager was not willing to step in and help. However, she was the first to leave early on slow days. Bad behavior within management ranks was common, especially inappropriate comments and treatment of associates. These issues were never addressed and the response was always "don't cause more of a problem by bringing this to senior management".
