Talkdesk reviews

3.3

55% would recommend to a friend

(957 total reviews)
avatar

Tiago Paiva

48% approve of CEO

50% positive business outlook

Talkdesk has an employee rating of 3.3 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

957 reviews
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent health insurance and leave policy by Indian standards. Work life balance incase there are no escalations.

Cons

Expect your managers in Portugal to be technically incompetent. They will make you own execution while disregarding any inputs for the roadmap. They will accept all the credit while passing on the blame to the India team incase things go wrong. Pathetic engineering quality and ownership atleast in the Integrations team. Lots of undocumented tribal knowledge. Be ready for being a Jira monkey and project management nightmare.

2.0
Mar 18, 2026

Unstable working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are nice and are trying

Cons

Massive upheaval in senior leadership meant major reorganizations and changes in priorities. Also leaders absolutely play favorites, and if you're not one of them you're basically screwed.

Viewing 10 - 12 of 957 Reviews

Glassdoor has 1,027 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.