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Target Australia

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Target Australia reviews

3.9

75% would recommend to a friend

(1,148 total reviews)

65% positive business outlook

Target Australia has an employee rating of 3.9 out of 5 stars, based on 1,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Target Australia employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Dec 19, 2018

Good Casual Job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good team, every day is different

Cons

Recent shortage of hours for casuals. Customers can be a hit or miss

1.0
Dec 5, 2018

Terible.

Recommend
CEO approval
Business Outlook

Pros

Staff discount was 5%. (It was terrible).

Cons

No good things. The most disorganised company in all of Australia. To managers reading this take a few tips. I am a former employee of Target Pty Ltd. I was hired in May, 2018 and resigned in October, 2018 for a multitude of reasons. From the moment I started my employment I quickly recognised a lot of inefficiencies and shortcomings of the company. They are as follows: First of all, no proper training given to new employees (except in the instance of when you are place in assisted checkouts). New employees are supposed to learn on the go which makes it very challenging given the size of store, variety of products and ambiguous nature that comes with starting at a new workplace. Furthermore, existing employees were buddied up with new employees to 'teach them'. The problem I found was that existing employees were also unaware of formal procedures and processes; a great analogy of this would be "the blind leading the blind" in that wrong information was being passed on to a fresh batch of employees. It adds to the problem, it does not fix it. Second, the mangers fail at their jobs of managing and leading their employees. They do not know how to properly allocate their resources (time, attention, budgets and employees) to complete tasks in the most efficient and effective way. A clear example of this is having as little as 5 people on the shop floor dealing with customer service and enquiries and looking after multiple departments while, at the same time, there are 8 people at the back in receiving, 4 of which are splitting and unboxing 8 pallets in 5 hours! A single pallet can be done in 15 - 20 minutes depending on the contents that are stacked on it. Clearly a poor job of asset allocation. A continuation of my second point; the managers would often eliminate the shifts of workers, in particular the older workforce would receive minimal hours (I myself got as little as 10-12 hours a week which is not sustainable enough) in favour of the young workers; under 18s who received $13 - $15 an hour to cut back on costs. It plummeted motivation and organisational advocacy. Workers would make the effort to volunteer to work extra shifts as managers would send out emails asking for more staff needed only to find out last minute that shifts have been cancelled due to 'budget restraints'. The inconvenience this placed on a lot of employees who went out of their way to make time and cancel their plans for the sake of the organisation was appalling. Third, the way managers would treat employees, in particular, the younger workforce, was borderline bully-ing. Managers did not speak to the younger workers as equal co-workers or co-workers in general. Instead they treated them like kids. Fourth. There was no open door policy. Employees were afraid or tired of trying to talk to the managers with regards to any of their concerns. A clear example of this is the resignation of 9 employees within 1 week. A high turnover of staff generally means that there is something wrong with the immediate working environment. Fifth. TOO MANY CHANGES. In the span of my employment (May - October, 2018) 2 store managers had come and gone with the 3rd one leaving 4 weeks after I resigned. The ambiguous nature present within the company due to the lack of formal policies and procedures sticking meant that several uniform changes were also made which was maddening. Lastly, my sixth point. There exists a very obvious workplace grapevine where a lot of people's opinions and dislike and gossip is circulated. The immaturity of the employees that worked there made me not want to interact with any of my team members. Managers also openly expressed their dislike or frustration of certain employees and were known to purposefully reduce their hours of work. Overall, the store does not reflect the entirety of the company, however, HR did nothing to rectify situations which speaks volumes. The horror I witnessed was just unbearable for me to stay as an employee. Disclaimer: This is my personal experience with Target and may not constitute the reality of the organisation as a whole. My experience with the store that I worked at was terrible and unbiased. I have worked in the retail environment since I was 16 and I have experience better days at other employers. Finally, I do not wish to deter anyone from applying at Target in the future.

Viewing 1063 - 1065 of 1,148 Reviews

Glassdoor has 1,475 Target Australia reviews submitted anonymously by Target Australia employees. Read employee reviews and ratings on Glassdoor to decide if Target Australia is right for you.