Aug 12, 2025
Target Costumer Service reviews
4.9
100% would recommend to a friend
Michael Fiddelke
Not enough data to show CEO approval
96% positive business outlook
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Reviews by job title
4 reviews
5.0
Apr 18, 2025
Great Entry-Level Role with Strong Team Support
Current employee, more than 1 year
Van Nuys, CA
Recommend
CEO approval
Business Outlook
Pros
1. Friendly and Supportive Team Environment Many employees mention great coworkers and a positive team culture. 2. Flexible Scheduling Especially good for students or those needing part-time work—managers are often accommodating. 3. Employee Discount 10% off Target purchases, with occasional extra discounts on healthy food and wellness items. 4. Opportunities to Learn and Cross-Train You can learn multiple roles (cashier, returns, online orders, etc.), which builds skills and keeps work varied. 5. Solid Entry-Level Experience A good stepping stone to build communication, conflict resolution, and multitasking skills.
Cons
1. Fast-Paced and Physically Demanding Customer service can be high-pressure, especially during holidays or big sales events. 2. Inconsistent Hours or Short Shifts Some employees report fluctuating hours week to week or “clopening” (close then open). 3. Difficult Customer Interactions As expected in retail, handling upset or impatient guests can be emotionally draining. 4. Limited Advancement Without Proactive Effort Promotions are possible but often require you to actively push for opportunities. 5. Pay May Be Low for the Workload While Target has raised wages over time, some employees feel the pay doesn’t always match the pressure or expectations.
2.0
Apr 30, 2022
Recommend
CEO approval
Business Outlook
Pros
Good work to life balance
Cons
everything you could ever imagine
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