TaskRabbit reviews about "communication"

Lack of communication, micro managed

- Unclear strategy/lack of structure and a very "start up" organization style and mentality, despite the fact it is not one anymore. Some teams overlap and communication is not always the best. - Management style. The company is very political/hierarchical and boot licking seems to be the only way to get a little recognition. Employees just toot their own horn and often end up showcasing their work in a forced, unnatural way, just to be be recognized and be in the directors' good books. This leads to a strange atmosphere and makes the company way more political than it should be, considering its size and the values it claims to embody. Certain directors can be quite agressive and lack empathy, especially in London. It often leads to a toxic environment and favouritism, meaning that, if a director has decided they don't like you, your hard work will go unnoticed and you will receive demeaning remarks on a regular basis, sometimes in front of others. Micromagement can also be an issue. - Very high turnover, and a tendency to say "Oh well, that's normal", when clearly something is going on. The company does not seem to care about retention for some reason. - Product itself could be better, but lack of resources/engineers prevents major improvements

Still building out systems and structure for various areas. Must be a self starter to keep up with demand. Cost of living adjustments need to be considered

I really don’t have any cons.

Irregular and exhausting work shifts, including weekends, which make it hard to maintain a healthy work–life balance. Toxic and unqualified management that pretends to offer support while actually undermining employees. Unrealistic performance targets that make it nearly impossible to achieve bonuses or salary increases. Lack of genuine career growth opportunities — hard work often goes unnoticed or unrewarded. Poor internal communication and lack of transparency from leadership. High stress and pressure with little consideration for employees’ mental well-being. Low-quality service provided to customers, reflecting poor organizational standards.

Not much communication and rapor

They are moving through so much change it's challenging to keep up. It is the right change and much needed change but a lot happening all at once. TaskRabbit is finally hitting and exceeding their targets... great for everyone and exciting... but also tiring. Teams are re organizing and re structuring, new faces coming on board in really high numbers. The previous under investment in teams and technology, before new leadership came on, ended up meaning high turnover... but I think we are coming out of that now.

If you enjoy unpredictable schedules and constant pressure, this place will keep you busy. Hours get exhausting, with random shifts and weekends. Leadership and managers talk about support, but most of the time they just add more confusion. Targets are unrealistic, so hitting bonuses or moving up rarely happens, no matter how much effort you put in. There's no communication, and feedback doesn't really go anywhere. Culture is toxic, and good work barely gets noticed while others still get rewarded. In short, I would NOT RECOMMEND working here!