TaskUs Chat Support Advisor reviews

3.8

89% would recommend to a friend

(5 total reviews)
avatar

Bryce Maddock

100% approve of CEO

100% positive business outlook

Reviews by job title

5 reviews
4.0
Dec 6, 2021

Decent job

Recommend
CEO approval
Business Outlook

Pros

- Laid back environment - Easy once you get the hang of the job (depending on which campaign you’re on) - Multiple campaigns (companies) to work for within TaskUs to choose from

Cons

- Not too flexible for my Tier 2 position - Disorganized, no structure on my campaign for Frontier - Management tolerates lazy workers causing workload to feel uneven - Not enough staff - No bonuses - Not too professional

2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The people there were extremely friendly. The girl that trained us was super nice and helpful and wanted us to succeed.

Cons

Extremely strict. They give you 3 assessments and no room for mistakes. You must pass all the assessments with 80-85%. Last assessment I choked on some questions and got a 71% out of 85%. They would not let me retest, promptly firing me.

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