Team Select Home Care reviews

Thank you for taking the time to share your feedback and for the many years you dedicated to Team Select Home Care. We recognize the level of commitment that comes with long-term service, and we truly value the role you played in supporting the families we serve. We’re sorry to hear that your experience did not reflect the level of care and support we strive to provide. Our mission has always been centered on advocating for families and delivering high-quality care to medically complex patients, and that responsibility guides our decisions across the organization. We understand that when communication or support falls short, it can impact how that commitment is experienced day to day. In regard to communication and responsiveness, we have built a structured leadership model that includes local Directors, Area Directors, and Regional Directors, all focused on supporting our teams and helping address needs as efficiently as possible. We know that timely support, especially in urgent situations, is critical, and we continue working to strengthen these processes as we grow. We also want to acknowledge your concerns around benefits. Over time, we have made meaningful enhancements to our offerings to better support our team members’ wellbeing, and we remain committed to continuing that progress. We appreciate that you recognized and approved of our CEO. Fred Johnson has been a dedicated leader for Team Select for well over a decade and consistently brings a people-first approach to both our team members and the patients and families we serve. Thank you again for your feedback and for your time with Team Select. We wish you the very best moving forward.