If you are not a clinician then be prepared to become invisible. Company newsletters and social media strictly devoted to clinicians. Lavish spending on conferences at Amelia Island isn't really necessary. Renting a yacht for recruitment is a bit over the top as well. and stings at annual increase/bonus time when the tap dance routine begins about how "bad" the company did this year precedes the horrible bonus payout. Never mind the professional staff who negotiate the revenue with insurance companies that brings in the money to pay the doctors, the excessive salaries of executive staff, and swanky conferences. Never mind the chart capture teams that write off millions trying to get a Dr's signature on a chart, the large number of credentialing and provider enrollment staff with large amounts of $$ held or written off trying to get Dr's to sign, complete, or return paperwork. Never mind the growing numbers of financial staff and analysts tweaking budgets to meet the lofty demands of executive management. Never mind the huge staff at billing centers working on a production system to code, bill, and appeal to realize contracted revenue. These employees far outnumber the clinical staff and should not be viewed or treated as less important. Forget the one day a year free lunch and compensate folks in ways that communicate their value. If not by monetary means, then in other ways. Give them a work-from home one day a week, send them home early once a month, send them and their families to Dollywood for free once a year , ... something! The strain and demands placed on staff at all levels for the past two years to accommodate the executive level decisions shouldn't continue to be ignored and undervalued.
