Teavana reviews

3.4

57% would recommend to a friend

(1,051 total reviews)
avatar

Andrew T. Mack

48% approve of CEO

33% positive business outlook

Teavana has an employee rating of 3.4 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teavana employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Free education on tea and tea ceremonies, free training in aggressive sales, usually in more upscale malls, free tea to drink, and a significant discount on their pricey mercantile.

Cons

Where to start-- *Your job is to literally intice people into the store from the mall, lead them around the store, serving samples as you recite an elaborate sales script about the benefits of tea, with an ENORMOUS corporate pressure on selling the ridiculously overpriced cast-iron tea sets or equally overpriced tea, a feat on which you are ranked, rated and eventually fired or kept. *Most of the potential customers will be interested until they see the pricetags *Your fellow employees and even managers will compete with you and "steal" your sales by coming over and pulling your people away or even ringing up your sale under their employee ID (I saw this done dozens of times, it really happens) *You will be paid just barely above minimum wage, SO much less than what you're going to be earning for this company with your $500-sales *You might be written up and/or terminated for not selling a particular amount of something-- teapots, tea, sugar, whatever. I was. *You will never be able to pass a Teavana without pitying the kids working the cart outside (who, by the way, are constantly changing at all locations I frequently pass by) because of the miserable working conditions *You are worth absolutely NOTHING to your coworkers, your managers, your store or this company. We didn't even have a refrigerator or microwave or a single chair to sit on in our back room, we never had any perks for working there other than the discount, it's just awful. I wouldn't let my dog apply to work at a Teavana.

1.0
Feb 15, 2011

A job that expects way to much for such little pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount you receive on the products The interaction with people everyday There are not many pros in working for Teavana

Cons

Pay is way to low for what they expect of you Management does not have what it takes to run a store

5.0
Feb 24, 2010

Teavana Barista

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free tea drinks you make your self

Cons

over the top sales pitches

Viewing 1048 - 1050 of 1,051 Reviews

Glassdoor has 1,062 Teavana reviews submitted anonymously by Teavana employees. Read employee reviews and ratings on Glassdoor to decide if Teavana is right for you.