TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

140 reviews
1.0
Aug 19, 2015

endless technojargon and a tidal wave of mediocrity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There used to be many - but sadly all that is left at TechSoup is endless technojargon and a tidal wave of mediocrity

Cons

TechSoup used to be a flagship of nonprofit success - with flexible work hours, strong retention, strong vision and creating products with real impact and an interest in moving the needle on social change. Now - they have been bleeding financially and worse, bleeding the talent and technical know how to accomplish anything. They've been waiting three years for "next new thing" - while hiring layer upon layer of mouthpieces to go out and talk about something they simply don't have. Many of the newly hired directors would not know technology if someone smacked him upside the head with some. They ridiculously opened a Mississippi office (undoubtedly paying San Francisco salaries) creating a secret development shop with no oversight and no accountability. Anyone that speaks up against this effort, is soundly told to be quiet by management. In any other environment if someone spent three years building what's next -- they would have been fired two of those years ago. When one technologist left rather than support the effort of this secret development group, management spent six months trash-talking this person's tenure at TechSoup rather than showing any actual leadership. Worse, these blind allegiances to emperors with no clothes, has bled TechSoup dry of any talent it ever had in order to make an impact in the nonprofit sector. There are linked in support groups for former TechSoup employees. The management that hasn't run for the hills cow-tows so belligerently it's insulting. Sadly - all that is left at TechSoup is mediocrity at best. It's very sad. I keep waiting for the news release saying "TechSoup is dead" but apparently the death is going to be long and end with a giant collective yawn. If they can't see that they are destroying their credibility and reputation, then it is truly the blind leading the blind.

3.0
Aug 5, 2015

No clear leadership at the top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organization's mission is hopeful and something to be admired Great people to work with Great location Latest office technology

Cons

No work/life balance No clear leadership at the top Top heavy hierarchy Too many directors, not enough support staff

3.0
Jul 9, 2015

Good people, little room for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good work/life balance, relaxed environment

Cons

No room for advancement, confusing hierarchy, merit increase freeze, and confusing branding

Viewing 115 - 117 of 140 Reviews

Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.