-Extremely low pay for the Bay Area
-No/limited raises
-Limited career progression. High turnover.
-Check the ratings trends over the years. Around the end of 2016, there is suddenly a slew of positive reviews that raise the average rating from less than 3/5 to greater than 4/5.
-Extremely outdated processes. Lots of manual work that could easily be automated if the management would just provide the necessary tools. Unorganized records create a lot of extra work and wasted hours.
-Layoffs about every 2 years. Unsure about financial stability of company. When I was there, the company started stocking snacks in the kitchen the day after a layoff...
-Benefits are not great. They basically forced everyone to go on a high deductible HSA plan by raising premiums on the non-HSA plans to an absurd level. There is some 401k matching, but the vesting schedule is pretty stingy. No Roth 401k option.
-Company does not invest in internal tools, to the point where productivity takes a hit (i.e. slow computers, endless Excel spreadsheets, and poorly implemented CRM. Having to constantly print out and manually sign self-training certificates in 2017 is ridiculous.)
-Company does not seem to value employees nor make investments in them. Instead of opening new branch offices and stocking the kitchen with snacks, how about a raise now and then?