Terminix reviews

leadership doesn't understand the business

The quality of the leads are my biggest issue. Most of my leads were in an economically challenged area. There are some people in these areas that have thousands of dollars to get rid of bed bugs or termites, etc. But I was more likely to run into the renter, the person on a fixed income, or the ones that are just getting by. When I interviewed for the position I was told that there were so many inbound leads that there would be no time for cold calling but in less than a month I was given a list of customers to call to trick my way into their homes under the guise of an inspection to sell them something they didn't ask for. Other cons - Sales leads for attic insulation for a two flat or dormer - Showing up for scheduled inspections and having the customer say they cancelled or did not request an inspection. This was after being told not to call before arriving. - Using my own gas on all of these bad leads and not being reimbursed