Terminix reviews

3.0

40% would recommend to a friend

(2,018 total reviews)
avatar

Alain Moffroid

27% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,018 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 22, 2015

Ups and downs

Recommend
CEO approval
Business Outlook

Pros

Can earn a good living if on the right route. The training is excellent, cooperation among the technicians was great in the branch where I was employed.

Cons

There is no work / life balance at all. Technicians and front line managers work extremely long hours. Some routes are not profitable and technicians on those routes are un fairly punished for cancels and unserviced accounts. Terminix has lost focus on making the customers happy and are statistics and money hungry. The three absolutes are only followed until managers are told that they have to make sales quotas along with managing service technicians.

1.0
Oct 5, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a great place to learn how to start your own pest control company.

Cons

Terminix has the worst upper management than any company I have every worked at before. I have never worked for someone that was so disrespected and disliked as this man. If he would allow managers to actually do what they were hired to do, then maybe moral would improve, and people would actually look forward to going to work everyday. Getting away from the "brick and mortar footprint", as Tom calls it, was business suicide. If you are considering employement with Terminix, before you do apply I ask that you simply try to call the local office and speak with someone. After you try that for about 10 mins, think about how the customers feel. Terminix is a burning ship. Run.

2.0
Jan 7, 2013
Recommend
CEO approval
Business Outlook

Pros

No one looking over your shoulder. A chance to meet a broad cast of characters. You can make a very good living IF you do the work.

Cons

Corporate picks and chooses what feedback they want to hear from the field. Pest tech pay is weighted heavily on customer retention, but there are no allowances made for circumstances outside the tech's control (customers moving, death, etc.)

Viewing 1963 - 1965 of 2,018 Reviews

Glassdoor has 2,071 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.