Terminix reviews

3.0

41% would recommend to a friend

(276 total reviews)
avatar

Alain Moffroid

30% approve of CEO

37% positive business outlook

Reviews by job title

276 reviews

Reviews about "Culture"

Return to all reviews
1.0
Mar 3, 2018

Route technician

Recommend
CEO approval
Business Outlook

Pros

Industry average pay, company vehicle helps save on gas

Cons

Although the pay is close to industry average the company is making a gigantic shift to lower it, and even worse get more out of the tech for it. Anybody with experience in residential pest control knows what extra service s are (free follow up service) and at Terminix the tech does not get paid a dime for them, customer calls the day after you do a service for same service to be done again you will be back out their for free. Crucial side note is not a single tech would mind if they were legitimately needed, but that's rarely the case. It's simply a matter of company doesn't pay for you to go back so why not send you, yes even if theirs 5 a day that have no real issues you will spend an extra 3-4 hours doing free work that day. Along the same lines in the summer on saturday out of 4-5 techs they will each have 7-8 extras as majority of their day. Company calls it service blitz (yes seriously). If workers call off because they are not interested in working a 10-12hour day for $50, and being told look at the bigger picture, they get written up. As side note they ended the coined name for it but they keep doing it anyways... Majority of guys here were told won't work weekends at all, and promised or guaranteed anything and everything in the interview but that stuff is forgotten 2 weeks in. You will be given a reason they need you to do something nobody would want to do regardless of any promises or prior discussion. Lots of days you work from 7am-7pm(even in 2018 still have to fight off 7-9pm window service) but the work you get paid for out of those hours would amount to 4-5 hours of pad work. As techs that work off of 16-17% commission that can be very frustrating. You may be able to get the work done sooner with all customers happy, but one customer requesting an extra, can reserve a 5-7pm window for when their off work and you will have to stay out till 7 to get it done. Again extend day by several hours for no difference in pay. I will say I have been in this business for over 15years and know techs at every major company out their. This place takes the cake on what they'll make you do for the industry average pay. It never fails though they will tell a guy in interview or beginning hell be treated good, blah blah blah and the techs go for it and end up leaving like theirs a revolving door. Work life balance deserve s a score of a negative 2

1.0
Feb 14, 2018

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Initially, freedom to run the operation as you saw fit. That came to an abrupt end, however, and was replaced by big-brother style micro-management.

Cons

Don't even know where to start. Lack of training, safety, not receiving pay you're entitled to, missing benefits, no integrity with upper-management, no promotion opportunities without a college degree, list goes on and on.

2.0
Feb 11, 2018

Branch Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with. Always more to learn in the industry.

Cons

Company culture changed over and over through the 10 years. 5 different CEOs, 4 different regional managers, countless home office employees. They have taken the tools away from their employees but still expect results. It's a fire or be fired environment from the top.

Viewing 196 - 198 of 276 Reviews

Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.