Terminix reviews

3.0

40% would recommend to a friend

(2,017 total reviews)
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Alain Moffroid

27% approve of CEO

37% positive business outlook

Terminix has an employee rating of 3.0 out of 5 stars, based on 2,017 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Terminix employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 25, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

Zero pros. This company is heading for a sink hole

Cons

Operations is horrible. Sales persons are treated as second class citizens. Call center has zero clue what is going on. Upper management has no idea how to treat employees. This company has completely lost it's way. Don't work for them or buy their stock

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Terminix Response
7mo
Thank you for taking the time to share your candid feedback. We take all feedback regarding the colleague experience seriously, as we are committed to fostering an environment where our colleagues feel valued and supported. We hope you will consider reaching out to myhr@terminix.com to discuss your concerns in more detail.
3.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work. Good employees on the customer care side. Virtual work is incredible. Large company.

Cons

Benefits keep going backwards. Less for more. Large disconnect between call center and branch. Outsourcing causing job security issues

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Terminix Response
7mo
Thank you for sharing your comments with us. We’re glad to hear you consider us a good place to work and had a positive experience with the virtual work environment and the customer care team. Your feedback about benefits, outsourcing, and the disconnect between our call center and branches is heard. We know that these areas are important to our colleagues, and we appreciate you taking the time to share your perspective. We’re actively reviewing how we can better balance growth with operational excellence and support at the local level. Your feedback will be shared with our leadership team as we continue to improve. If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.
1.0
Nov 9, 2025

Buyers Beware

Recommend
CEO approval
Business Outlook

Pros

Company Vehicle / Phone / Gas Card

Cons

Everything was a nightmare from the first day. Terrible management. Greedy/Shady sales team. Unorganized chaos

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Terminix Response
7mo
Thank you for your years of service and for taking the time to share your comments with us. Colleague feedback is of the utmost importance to us, and we hope you’ll consider reaching out to myhr@terminix.com to discuss your concerns further.
Viewing 25 - 27 of 2,017 Reviews

Glassdoor has 2,070 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.