The Textron corporate wave is slowly crashing down and consuming AAI. People with product knowledge, good customer relationships, and experience are being ignored or swept out the door, and replaced by college degrees, spreadsheets, and dollar signs. As said in other reviews, this is causing disconnects with the end customer.
Also as noted in previous reviews, internal promotion is nearly a joke (unless you are concurrently advancing through school). People can be hired off the street into a senior position, but 5 years of inside experience somehow leaves you stuck in the mud and fighting for that next step. Working in what is essentially a customer support division, continuous praise from the customer means surprisingly little to the advancement of your career. It's a sure sign of internal problems when people who you have never met face-to-face recognize your efforts... but people who work in offices 50 feet away do not. It should also be noted that thanks to GlassDoor reviews, I now know that new summer interns make more per hour than I do, after 5 years of loyalty and high performance. Disheartening, to say the least.
Upper management is hit or miss. There are a few good ones left, but there are some that are totally ruthless - or even worse - worthless (but hey, they probably have a master's degree!). You try to pick up their slack to get a project completed, only to have someone else take credit for the effort. Have a good idea? Someone might steal it. Try to manage a task to overcome incompetency? You'll probably be told to step back.
