employer cover photo
employer logo
employer logo

The Alan Turing Institute

Engaged Employer

The Alan Turing Institute reviews

2.6

30% would recommend to a friend

(121 total reviews)

22% positive business outlook

The Alan Turing Institute has an employee rating of 2.6 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Alan Turing Institute employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

121 reviews
1.0
Mar 28, 2026

Ruined by senior leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free drink in the office Talented staff

Cons

Lack of clear vision and strategic direction from leadership, they have a very limited understanding of how teams actually operate day-to-day. The transformation and new structure were implemented without meaningful consultation with team leads, particularly around operational needs and how work is delivered in practice. This has resulted in decisions that disconnected from reality and have not addressed the core challenges teams face. While the intention has been to reduce silos, the outcome has been the opposite. Teams are now operating in more isolated ways than before, with less clarity on responsibilities and collaboration across functions. There has been a lack of care and consideration for staff throughout this transformation process. Redundancies have impacted individuals regardless of tenure, including those who were only recently recruited. For those remaining, workloads have increased significantly beyond their original scope, in order to cover gaps left by redundancies. It is also difficult to reconcile the organisation’s stated commitment to EDI with decisions such as making the EDI team redundant. Although the transformation has been described as complete, there is little evidence of tangible improvement. In many areas, processes and ways of working appear to have deteriorated rather than improved. Millions has been made into the ERP system, yet they do not appear to meet basic operational needs. Its ironic to see this at the national AI and data science research institute. The work culture feels more distant and less transparent. There is limited visibility into how decisions are made, and communication lacks clarity and consistency. This has contributed to a sense of disconnect between leadership and staff, and has impacted overall trust and engagement.

1.0
Mar 13, 2026

World-leading research. stone-age operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being associated with the name "Alan Turing". Smart people, interesting problems and nice office.

Cons

There is a painful gap between what the Turing preaches and how it actually functions day to day. Internal operations feel closer to 2005 than 2025: manual spreadsheets, siloed departments, and no clear ownership of basic processes. Its CEO admitted at a town hall that there is no operational map of the organisation. When something needs doing, no one can reliably say whose job it is. The ERP implementation has been a slow motion disaster. Three years, three project managers, and millions of pounds later, the system cannot produce a single usable report. The Finance leadership pushed the transition through, and the result has been near-total institutional blindness on the numbers side. Senior leaders appear disconnected from the day-to-day reality of the organisation they're running. Decisions are made without a clear understanding of operational dependencies, and when things go wrong, the response is more messaging than action. The admission that leadership couldn't identify basic organisational responsibilities wasn't treated as a crisis, it was delivered as though it were a curiosity. That tells you everything. Expect a lot of confident sounding language that doesn't translate into anything concrete. The "match fit" messaging from the Chair doesn't match the reality on the ground. There's a noticeable culture of fear, little genuine strategic vision, and a restructuring that saw experienced, innovative staff replaced by expensive yes men who reinforce the same blind spots already present at the top rather than challenge them. If you're joining for the research, you won't be disappointed. If you're hoping the organisation that advises the nation on AI can manage its own operations — or that its leaders have a firm grasp of what's actually happening inside the building — lower your expectations significantly. The irony of the UK's data science flagship being unable to run a basic report, led by people who don't seem to notice, is not lost on anyone who works here.

4.0
Mar 11, 2026

Nice place, clever people

Recommend
CEO approval
Business Outlook

Pros

Nice place and clever people. If you want to be in a research institute it is a great place.

Cons

No real cons, maybe the salary could be better to be in London.

Viewing 4 - 6 of 121 Reviews

Glassdoor has 141 The Alan Turing Institute reviews submitted anonymously by The Alan Turing Institute employees. Read employee reviews and ratings on Glassdoor to decide if The Alan Turing Institute is right for you.