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      The Bay Club

      Engaged Employer

      The Bay Club reviews

      4.2

      81% would recommend to a friend

      (1,197 total reviews)
      avatar

      Matthew Stevens

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Senior management

      4.1

      Career opportunities

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      The Bay Club has an employee rating of 4.2 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Bay Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 10, 2019

      Slick on the outside, poorly managed on the inside

      Personal trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet interesting members and have flexible hours.

      Cons

      Management is heartless and often treats employees and members poorly. they keep changing things, moving staff, facilities and equipment around without input from those on the ground. Changes are often for the worse. They fix aesthetics but not things behind the scenes and the trainers have to suffer through equipment, computers and facilities that don't work, effecting pay.

      avatar
      The Bay Club Response
      6y
      Thank you for taking the time to share your thoughts. We have, and will continue, to reinvest into our Clubs and our associates. We take pride in providing an environment for both members and associates that is welcoming and engaging. And we ultimately want to help our associates continue to grow in their careers. It sounds like you’ve had some experiences that do not align with these goals and values, and we encourage you to reach out to HR@bayclubs.com to share additional feedback. We hope to hear from you soon.
      1.0
      Sep 13, 2019

      Low pay, stingy company

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free gym membership at most locations

      Cons

      High turnover rate due to low pay. Management is too stingy to invest in its employees or upgrade its payroll technology from the 80's. Some employees are even UNDERPAID and are waiting on paychecks due to the outdated technology and general lack of concern in paying employees fairly. If you work on a holiday, there is no holiday pay as well. For such a seemingly high-end club you would expect the company to have better business ethics.

      2.0
      Sep 10, 2019

      Poor Management. Overworked & Underpaid.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gym membership, Awesome direct manager, Amazing team, Upscale gym

      Cons

      Tedious and lengthy employee onboarding process, Low pay, No 401(k) plan matching program, No overtime or holiday pay, Poor management, Ineffective software and poor processes that hinder productivity, No opportunity to grow, Lack of professionalism and ethics in management, No employee recognition or appreciation

      Viewing 130 - 132 of 1,197 Reviews
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      ReviewsThe Bay Club reviews

      Glassdoor has 1,243 The Bay Club reviews submitted anonymously by The Bay Club employees. Read employee reviews and ratings on Glassdoor to decide if The Bay Club is right for you.