From someone who works here, it’s been tough to watch what this club has become. It used to feel special — somewhere people were proud to be part of. Now it feels like we’re slowly losing what made it great in the first place.
A lot of it starts with leadership. There’s very little direction, and when problems come up, they’re either brushed off or handled at the last minute. Communication is inconsistent, and decisions change depending on the day. Members bring up real concerns, but too often nothing actually happens. It’s frustrating because those of us on the floor are the ones facing the members, trying to explain things we didn’t decide and can’t fix.
Service has taken a hit too. We’ve had a lot of turnover, and morale isn’t where it should be. Most of the staff genuinely try their best, but training is limited and support from management is inconsistent. When standards slip, it’s usually not because people don’t care — it’s because there’s no clear leadership setting the tone. Guests notice when things feel unorganized or rushed.
Food and beverage used to be something we were proud of. Lately, it feels inconsistent. Some nights are solid, other nights dishes go out that shouldn’t. The menu doesn’t change much, and it doesn’t feel exciting. We advertise fresh and seasonal ingredients, but the quality doesn’t always reflect that. Bar service can be hit or miss, and details that used to matter — like presentation and proper wine service — don’t always get the attention they should.
At the end of the day, most of the staff want this place to succeed. We care about the members and the history of the club. But without stronger leadership, clear standards, and real accountability, it’s hard to turn things around. This club still has potential — but it needs serious change at the top before it can feel like the place it once was again.