Pros
The economy is very good now. You can find a better job!
Cons
Company illegally provided immense reporting systems using a vendor product to all their independent agents which they were not licensed for, and subsequently were sued for. They spent all of 2014 attempting to replace it with their own home-developed system, which had issues which caused multiple failures every week for over 2 years until final issues were finally resolved. Company's network commonly has problems and is unavailable. Company had a network outage in August, 2015 which lasted for days, and required them to attempt to use their Disaster Recovery data center processes, which only supplied partial application functionality to external agents and internal employees. Lack of opportunity, dinosaur conservatism (Men couldn't have facial hair, which caused a significant overbalance of women compared with other companies), 360 review process prevents being able to tell truth about other poor performers due to retaliation which is common (so company is loaded full of poor performers), far behind all other peer type companies in all areas (they just started a PTO program that has been available in other companies for over 30 years), don't allow programmers to work alone, force mob programming (group peer) on everyone, not a Microsoft shop, still have lots of Mainframe processes and people who know nothing else, they recently put in new short divisors between all cubes on entire floor (if you stand, you can see more than 200 people on any floor) no privacy due to this, small 6x6 cube for everyone, strict "rule queens" common as RMs, split mgmt responsibility between a SM and RM, so your reviews are done by people you never work with, and have little idea what you really do. Technology is very old, they don't know how to adopt and implement new technologies very well, few formal technical training opportunities available, they just decided to focus on all 20 year old new hires (preventing opportunities for mid or late career employees) due to an aging employee base. They are very far down the list of Insurance Companies in USA based on market share. There are 25+ other bigger/better Insurance companies to work for if that's your industry of choice. Harrassment of various kinds is actually quite common in the company. One recent case had a manager in a business area eventually fired for sexual harassment issues concerning illegal touching of female employees. Other groups of employees commonly verbally harass others.
