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      The City Bank

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      The City Bank reviews

      4.0

      67% would recommend to a friend

      (236 total reviews)

      74% positive business outlook

      Ratings by demographic groups

      The City Bank has an employee rating of 4.0 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      236 reviews
      4.0
      May 31, 2026

      Strong banking services but high pressure and fees

      Assistant officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong digital banking services (Citytouch). 2. Well-established and reputed bank. 3. Exclusive issuer of American Express cards in Bangladesh. 4. Good learning and career growth opportunities. 5. Strong financial performance and market position.

      Cons

      1. High work pressure and performance expectations. 2. Some products have higher fees and balance requirements. 3. Branch service can be slow during peak hours. 4. Limited rural presence compared to some competitors. 5. Customer service response can sometimes be delayed.

      Viewing 1 - 3 of 236 Reviews
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      ReviewsThe City Bank reviews

      Glassdoor has 308 The City Bank reviews submitted anonymously by The City Bank employees. Read employee reviews and ratings on Glassdoor to decide if The City Bank is right for you.