Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (110) , Team Leader (42) , Guest Experience Specialist (20) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 28 reviews)); "2. Great culture" ((in 14 reviews)); "Fun Work Environment" ((in 11 reviews)); "+The benefits are decent" ((in 5 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 40 reviews)); "Bad management" ((in 28 reviews)); "Less hours as a result." ((in 14 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 11 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 11 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(314 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.5

Senior management

2.3

Compensation and benefits

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

314 reviews

5.0

Dec 15, 2025

Super Fun

Game guide

Recommend

CEO approval

Business Outlook

Pros

Really get to connect with guests and are acknowledged for doing a good job and putting in best efforts.

Cons

Sometimes later hours, seasons exist so sometimes slower and less busy

5.0

Dec 4, 2025

Good place good

Game guide

Recommend

CEO approval

Business Outlook

Pros

Great people that you get to work with Great way to grow communication skills

Cons

A lot of repetition which can make it stale if that is not your thing

1.0

Nov 20, 2025

Part timers beware!

Game guide

Recommend

CEO approval

Business Outlook

Pros

Really the best thing I can say is that my coworkers were wonderful.

Cons

Where do I start? Management at my location went downhill and started cutting hours of part time employees without reason. I had given my availability for the fall (current student) and received silence from them. The straw that broke the camel’s back was receiving notification that I had been terminated for no reason. Students and part time employees beware, not a fun job to be balancing work and anything else with!

Viewing 160 - 162 of 314 Reviews

Jobs at The Escape Game

Guest Experience Specialist (San Diego)

Guest Experience Specialist (Georgetown)

Team Leader (The Galleria)

Guest Experience Specialist (The Galleria)

Guest Experience Specialist (The Rim)