Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"The people are great!" ((in 30 reviews)); "It pretty fun and coworkers are great" ((in 28 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 13 reviews)); "Fun work environment" ((in 10 reviews)); "Great benefits!" ((in 6 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 35 reviews)); "Long hours depending on your role." ((in 13 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 12 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "Minimum wage for such a demanding job (way more demanding than typical retail) is a joke." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

5.0

Nov 14, 2021

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All of my time there was good

Cons

None at all I enjoyed all of it

1.0

Oct 26, 2021

Run away if you can

Trainer

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities if you are willing to suck up to the managers in charge of the schedule. ALWAYS HIRING.

Cons

Work ethic is meaningless. If you want to grow in this company you have to either come from Disney or befriend the assistant manager. For $13 an hour you can barely work and sweep floor since the house keeping doesn't clean. Will get written up for speaking about any problems. If you do grow in the company, heads up. They love to take away growth at a moment’s notice without informing said employee. You will be scheduled for a week of work but will only work a few hours, due to them constantly adjusting hours and calling people off. This company is not friendly to you calling off EVEN WITH FAMILY DEATHS.

3.0

Oct 15, 2021

Company First, then You

Tl/ges/trainer/game guide

Recommend

CEO approval

Business Outlook

Pros

You can make some of the best of friends here and it's genuinely not a hard job with lot's of opportunities for growth.

Cons

The customer is literally always right and there is no room for defense on your part. The company would rather save their own behinds than prove their employee is right on something. They only promote those who dedicate their lives to the company full on. You have to be willing to move anywhere at any moment in your life. This is not for people in partnerships. This job is for single people.

Viewing 229 - 231 of 312 Reviews

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The Escape Game

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Good

Run away if you can

Company First, then You

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