Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"The people are great!" ((in 30 reviews)); "It pretty fun and coworkers are great" ((in 28 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 13 reviews)); "Fun work environment" ((in 10 reviews)); "Great benefits!" ((in 6 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 35 reviews)); "Long hours depending on your role." ((in 13 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 12 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "Minimum wage for such a demanding job (way more demanding than typical retail) is a joke." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

3.0

Sep 16, 2021

Believe in Mission, Vision, and Values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid mission, vision, and values. Every carefully chosen word is what people should aspire to at any work place.

Cons

Not all team members at the store level or HQ level actually represent or embody the mission, vision, and values. Just because they do a poor job of acting as they should, doesn't mean you shouldn't strive to do the right thing.

4.0

Sep 16, 2021

Depends on the location

Game guide

Recommend

CEO approval

Business Outlook

Pros

nice atmosphere get to play the games at your store for free and discount at other locations

Cons

The galleria location was wonderful, did not enjoy the Orlando location, just how it was run not fun

2.0

Sep 13, 2021

Local Team was great, Corporate Leaders were not.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great and fun job that you do not need much previous experience. Great for part-time college students or just looking for something interesting. You can easily be promoted within a few months to a Team Leader and form tight bonds with your in-store team.

Cons

VERY ENTRY LEVEL PAY with non-reliable hours. When I started out as a game guide I was constantly on edge if I was going to be cut from a shift or not. Being promoted helped, but then I had the pressure of cutting team members since our regional managers stressed keeping staff costs as low as possible. Which kind of goes against the Values that make you memorize. It's was a kind of cultish attitude when the higher ups came in town. They also skipped over a lot of Covid protocols in order to get teams in rooms faster.

Viewing 235 - 237 of 312 Reviews

Jobs at The Escape Game

GBGS Assistant Manager In Training Of Schaumburg, IL

Game Show Host Area 15 (Las Vegas)

Guest Experience Specialist in Training, Westfield Galleria

Assistant Manager in Training (Penn Quarter)

The Escape Game

The Escape Game reviews

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Believe in Mission, Vision, and Values

Depends on the location

Local Team was great, Corporate Leaders were not.

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