Employees are muted and regarded as pawns. Money is a strong motivator. Clients aren't always taken care of as well as they ought to be. The hierarchy are extremely ignorant when it comes to client knowledge, resident logistics and day-to-day events and "common knowledge". They thrive on setting a disciplinary quota instead of a basic reward system of acknowledgement. Aren't always accommodating with your school schedule. Regularly mess up on pay (So keep track of your punch-ins/outs). Bed bugs and mice have taken over in a number of the residences. Fail at consistency which is a gateway to unrest in the workplace. For the amount of work that is done in the residences, the pay should be substantially higher. It's discouraging to work +60 hour weeks and then see some of the people hardly in the field, go on vacations once or even twice a month. Very little room to grow, unless you give up all other parts of your life to take on something as little as a dollar raise.