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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group Customer Service Representative CSR reviews

2.1

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(2 total reviews)
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John C. Roche

Not enough data to show CEO approval

Reviews by job title

2 reviews
4.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Clinic and great cafeteria on premises. The setup is such that there is a support network available for representatives that get situations that they aren't prepared for. Pay and benefits are reasonable.

Cons

If you get a bad supervisor, HR will not have your back. There is constant employee shuffling, so if you have a good team one month, you might have a poor group that you have to work with the next.

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