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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

75% would recommend to a friend

(993 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
3.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is favorable. Benefits are okay. Some flexibility in hybrid work arrangements depending on your position. Several team lunches.

Cons

There is a lot of inconsistency across the organization. From processes to definition of roles. Onboarding isn’t geared toward experienced employees and it’s mostly OTJ training. Lots of redundant meetings. Everyone seems to come from the same 3 other companies, so a lot of group think.

2.0
Jun 21, 2023

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

My boss was not a micro manager. He trusted you to do your job and thats a great thing. Starting 3 weeks PTO and great Co workers. Bonus is great if you can hit it.

Cons

Pay is horrible. Your bonus makes up for it but first you have to hit goal. Tough to do with an less than mediocre product. Management is very disconnected. There is constant follow up as they never responded to emails. Communication is horrible. You find out what's going on from Agents before you find out from someone in your own company Extremely slow to react... To everything. RVP was never available They love to remind you about their core values however they don't Empower their employees with those core values

1.0
Apr 8, 2023

Run - Fast and Far

Recommend
CEO approval
Business Outlook

Pros

PTO was good for that it was. You could realistically use it whenever you wanted.

Cons

Management - Horrible Training - Horrible Work load - insanely high and only increasing because they cant retain people. The ones they do they are firing hand over fist.

Viewing 76 - 78 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.