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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      994 reviews
      4.0
      Dec 23, 2015

      Great place to start work

      Business analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and pay for entry level Company offers multiple ways to build career skills and allows for movement between business units if desired

      Cons

      Systems are outdated Uncertainty of long term strategy with new CEO coming next year

      3.0
      Dec 17, 2015

      HTG Sr. Business Analyst

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits with 100% 401k matching, generous vacation time, overall friendly environment.

      Cons

      Continuous management turn over resulting in confusion of roles and lack of advancement opportunity, unreasonable pay for internal employees who have been with the company several years.

      5.0
      Dec 15, 2015

      Regional Vice President

      Regional vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great deal of autonomy in the field. Have the authority to "negotiate" (from a position of strength), Underwriting decisions for business reasons and leverage. Can generally run the field operation in my area as I like. Quality peer group who are all invested in seeing the company do well. Good incentive plan and compensation. Flexibility within authority level to handle claims situations and service issues. Management is brilliant ... from the CEO down, the organization knows the industry and the communications is good, particularly to the field. The organization is field (Client) driven ... which is the only type of organization you want to work for in a Marketing / Sales position.

      Cons

      With the authority, comes accountability. Quarterly RVP meetings are grueling. Despite the "pro's" indicated. the Senior Management "Bubble" exists. (Find a way to tell them what they want to hear). If one is not well versed in saying things the "correct" way (generally positive), one will find themselves quickly demoted or worse. Candid feedback about operation issues with impact results is not of particular interest - even when these issues are causing credibility issues with the client base. Concern about CEO leaving in the next 12 months ... he has been a very strong leader and it is imperative for continuity of operations that the board finds a viable replacement.

      Viewing 802 - 804 of 994 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.