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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Compensation and benefits

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      994 reviews
      5.0
      Jan 18, 2018

      Growth Opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many growth opportunities at The Hanover when it comes to both professional and career development. They offer online and in-person courses to further your education and skill-set as well as job-shadows and mentoring. In addition, there is a ton of career development opportunities that allow you to work with others outside of your departments on projects that matter and drive business growth.

      Cons

      While there have been some changes in senior management over the past few years, it has better positioned The Hanover for future growth.

      4.0
      Jan 17, 2018

      Underwriting Technician

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is one of the most flexible and generally employee oriented companies I have ever worked for. I honestly love this company and the opportunities that it has to offer.

      Cons

      They recently changed the Time off Schedule. We are now on a PTO bank, but we lost 10 sick days. I honestly loved the previous Time off allotment, I'm not a huge fan of change.

      4.0
      Jan 13, 2018

      Claims Services Specialist

      Claims service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and good managers in this area. Also pay is good for what you do. Good benefits and great company 401k match.

      Cons

      Constantly answering phone calls from sometimes demanding customers. Repetitive work. When you are ready for more specialized responsibilities takes forever for training even when there is an obvious need.

      Viewing 808 - 810 of 994 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.