Question 1

Is The Hanover Insurance Group a good company to work for?

Accepted Answer

The Hanover Insurance Group has an overall rating of 3.9 out of 5, based on over 1,105 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 76% of employees would recommend working at The Hanover Insurance Group to a friend and 74% have a positive outlook for the business. The best reviews about The Hanover Insurance Group have been left by employees working as Director, Intern and Underwriting Technician.

Question 2

Does The Hanover Insurance Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Hanover Insurance Group employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Hanover Insurance Group. This rating has improved by 4% over the last 12 months.

Question 3

How satisfied are employees working at The Hanover Insurance Group?

Accepted Answer

76% of The Hanover Insurance Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Hanover Insurance Group 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at The Hanover Insurance Group?

Accepted Answer

Claims Adjuster (45), Underwriter (28), Insurance Service Professional (21), Intern (20), Business Analyst (18), Underwriting Technician (17), Director (11), Claims (10), Customer Service Representative (10), Manager (9), Project Manager (9), Analyst (8), ISP (8), Rating Specialist (8), Senior Business Analyst (8)

Question 5

What are the pros of working at The Hanover Insurance Group according to real employee reviews?

Accepted Answer

"The benefits (Health Insurance & 401k) were good and affordable" ((in 131 reviews)); "First and foremost the people are great." ((in 92 reviews)); "The company’s culture is great" ((in 85 reviews)); "good pay (I think)" ((in 41 reviews)); "Good managers as well as decent pay." ((in 31 reviews))

Question 6

What are the cons of working at The Hanover Insurance Group according to real employee reviews?

Accepted Answer

"Certain business segments have better leadership than others." ((in 18 reviews)); "They have no less that 13 systems and training was horrible." ((in 17 reviews)); "Could’ve been better communication in the onboarding procedures" ((in 9 reviews)); "The people they put in management positions are new , very unprofessional, show quick favoritism towards the younger folks, and they come across as very caddy." ((in 7 reviews)); "Upper management is totally involved in daily operations and have no oversight nor knowledge of how the place is run" ((in 6 reviews))

Question 7

What are employees saying about The Hanover Insurance Group layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hanover Insurance Group layoffs and their outlook for job security at The Hanover Insurance Group in 2026.

Question 8

What are the top reviewed The Hanover Insurance Group locations?

Accepted Answer

Worcester, Howell, Atlanta, Itasca, Chicago, Richmond, Salem, Windsor, Boston, New York, Detroit, Dallas, Houston, Syracuse, Lansing, Grand Rapids, Los Angeles, Hartford, Tampa, Roanoke, Portland, Charlotte, Santa Ana, Roseville, San Francisco, Baltimore, Piscataway, Somerset, Illinois City, Bedford

The Hanover Insurance Group

The Hanover Insurance Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Citizens- Howell. Terrible work environment.

Used to be a great company

Great people, good work environment but change does not come easily

Jobs at The Hanover Insurance Group

The Hanover Insurance Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

The Hanover Insurance Group reviews FAQs

Jobs at The Hanover Insurance Group