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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

75% would recommend to a friend

(993 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
3.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Company is small enough to offer a wide degree of experiences. Access to Senior Leadership is excellent. CEO is truly an Insurance Executive. FLP Program is good to increase college talent into Insurance

Cons

Employees are given too much credit for length of employment with the company over actual experience. Management when it comes to addressing performance issues is slow to act and does not take a proactive approach.

3.0
Jul 13, 2011
Recommend
CEO approval
Business Outlook

Pros

The company has a "franchise" attitude towards the business- this can be good, because it gives you the opportunity to be creative. Manager in CL department sincerely cares about his staff, and is very supportive of their decision making and for balancing work/ life issues.

Cons

Systems are horrible and make it difficult to complete even the most simple task. Service issues run rampant, and underwriters typically take the brunt of anything that goes wrong. Very difficult to see a career path due to small company size. Be prepared to stay in your position for a long time.

5.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Managers have an open door policy. It's a very warm and welcoming environment to work in. I feel lucky to be working here.

Cons

Sometimes managers focus more on negative work issues rather than the positive. No other cons

Viewing 955 - 957 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.