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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

78% would recommend to a friend

(993 total reviews)
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John C. Roche

90% approve of CEO

78% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
5.0
Nov 6, 2011

Not Too Shabby

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Compensation Great Time Off Benefits Local management is very competent and experienced Pay for performance - good recognition programs Community involvement

Cons

Systems are antiquated Not sure if the big boss really knows how agents really feel about our systems and end product?

4.0
Oct 27, 2011
Recommend
CEO approval
Business Outlook

Pros

They are partial to the talented and creative. They promote community service and try to show appreciation to employees. There is a lot of great talent in senior management and they are relatively accessible.

Cons

Middle management lacks creativity and are often out of touch with their associates. They are big on autonomy, but the downside of that is a lack of feedback from immediate managers.

3.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Overall employee population is good No commute into Boston State of constant change provides opportunities if you are motivated

Cons

The HR organization is led by people more interested in protecting their turf than moving the orgabnization forward. Eventually most strong performers get frustrated by leadership and leave.

Viewing 958 - 960 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.