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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

78% would recommend to a friend

(993 total reviews)
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John C. Roche

90% approve of CEO

78% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
4.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and can be challenging. Overall I really like the company and the role, and love the ability for internal mobility. Management is usually very supportive of your career goals.

Cons

Leadership has shown over the last year consistently that they undervalue front line adjusters. Not just in terms of salary but their general attitude to adjusters by reducing ability to act with autonomy and make decisions based on experience.

5.0
Nov 26, 2025

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers were amazing and do their best to accommodate

Cons

Can be a bit hectic and short staffed

4.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid culture, good work-life balance

Cons

Limited capacity for key projects

Viewing 25 - 27 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.