The Hartford reviews

3.8

71% would recommend to a friend

(4,266 total reviews)
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Christopher Swift

80% approve of CEO

70% positive business outlook

The Hartford has an employee rating of 3.8 out of 5 stars, based on 4,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hartford employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 21, 2024
Recommend
CEO approval
Business Outlook

Pros

-Monthly assigned work as a Quality Analyst. -Very much self driven workload with lots of freedom. -Lots of opportunity for growth that is encouraged. -Strong focus on Diversity and Inclusion.

Cons

-PTO was reformulated in 2024 and they took away the option to buy up to 40hrs of PTO. Depending on how long you have been with the company or if you're just starting there, you have been given more time but if you're somewhere in the middle you actually lost time if you purchased a week every year. -Benefits are expensive and not amazing. They also took away the employer sponsored HSA contribution if you have a high deductible plan. The PPO plan has a $300 deductible but you need to pay $30 copay for PPC visits and $60 for any specialist. The only things that go towards your deductible are labs and imaging. Individual max out of pocket is $3500 before all expenses are covered. -Transparency on return to office is severely lacking as is any empathy from senior management. People that had applied and been given remote even prior to covid are being forced back in office if within a 25mi radius of any office. Some people had even been remote over 20 years and still forced back in on a 3 day hybrid schedule. Originally were told it would be 2 days in office and then it changed to 3 days. Message from management feels like 'If you don't like it, tough.' -Work as a Quality Analyst can be a bit boring and repetitive.

3.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I can always find meaning in my work myself. The businesses are interesting and for the most part good colleagues to partner with.

Cons

I haven’t been here as long as most in the function but there is a big change in the culture. The HR leadership team is very cliquey and exclusive. Very mean girl. There is one male leader who doesn’t listen and you’d think HR only started when he arrived! Very toxic and unempowering. It’s too bad because my direct leader is amazing but clearly she is not supported and empowered. The good leaders are underappreciated. The HR leadership team doesn’t care about the function and employees. They care about being favored by the CHRO and managing up and the CHRO only cares about managing up to the CEO.

1.0
Jan 14, 2024

Bell Curve Crazy

Recommend
CEO approval
Business Outlook

Pros

It's a job and I get to work from home when I want

Cons

I am forced to rate people poorly even when they don't deserve it so that The Hartford can lay off people constantly

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The Hartford Response
2y
Thank you for your feedback. As a company committed to cultivating an environment and culture where all employees feel valued and respected, we take feedback such as this very seriously. So we can look into these concerns, we ask that you consider providing more specific information through the EthicsPoint Reporting Service.
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